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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gary dunkleberger

July 26, 2026

5  out of  5
rating by gary dunkleberger
"Was good but I had to take a better offer from your competitors if you're not competitive"
We responded:
"Thank you Gary!"
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Patricia Casey

July 26, 2026

5  out of  5
rating by Patricia Casey
"Hi Scott , just wanted to let u know how helpful Jason has been with me during my issue with my insurance claim for my roof.Each n every time I called he answered my questions if he didn't know he would find out n would call back as soon as he had the answer, n let me know who to contact next. . He's very patience n helps n assured me that it was going to be ok n that helped me to calm down knowing that I was being help .We need more people like Jason in this world. Kind, patience n helpful . Thank u for your time have a good day"
We responded:
"Thanks, Patricia, for the 5-star rating! We're so happy you're satisfied with our service. If you ever need anything else, feel free to reach out! - Scott "
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Elena Barrios

July 24, 2026

5  out of  5
rating by Elena Barrios
"It’s always a pleasure to work with this agency. Jason knows the business and was very efficient on making the changes I needed for my policy."
We responded:
"Thanks, Elena, for your feedback! I'm happy to hear you had a good experience with our team. We are committed to providing great service and are always here to help with any future needs or questions. We really appreciate your thoughts!"
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Carol Gabriel

July 23, 2026

5  out of  5
rating by Carol Gabriel
"Awesome experience. Jason is a great agent and saved me a lot of money."
We responded:
"Thank you Carol! "
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Cassie Albino

July 23, 2026

5  out of  5
rating by Cassie Albino
"Great experience with State Farm! Jason was friendly, knowledgeable, and made setting up my car insurance simple and stress-free. Excellent customer service!"
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Joseph Lovelady

July 22, 2026

5  out of  5
rating by Joseph Lovelady
"The agents at State Farm are always helpful, friendly and very professional. I would recommend them to anyone needing insurance coverage."
We responded:
"Joseph, thank you for your wonderful review! I'm glad to know that our team has been helpful, friendly, and professional. Your recommendation means a lot to us. If you ever need anything else, we're here to assist you.

- Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Tina stewart

July 21, 2026

5  out of  5
rating by Tina stewart
"They are very nice. They handled me with care when I called even wishing me a happy birthday"
We responded:
"Hi Tina! Thank you for the great review. I’m glad you had a great experience with my team.

-Scott"
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L Alatorre

July 21, 2026

5  out of  5
rating by L Alatorre
"Extremely impressed by Jason who assisted me today. He answered all my questions and helped me solve a 5 year old problem with accessing information."
We responded:
"I’m glad to hear Jason was able to assist you! Please let us know if you need anything else."
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Bob Hayes

July 16, 2026

5  out of  5
rating by Bob Hayes
"Jason helped me with a difficult situation required by my mortgage lender. He was very helpful and professional."
We responded:
"Hi Bob! I’m glad Jason took care of that for you. Thank you for being such a wonderful client!"
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Kevin McCracken

July 14, 2026

5  out of  5
rating by Kevin McCracken
"I needed to take a call while I was talking to JoAnn about my insurance needs and I called back but JoAnn was busy but no problem!!!! Jason was there to save the day! He was able to pick up where JoAnn and I were interrupted and seamlessly resolved my questions and made the whole process painless….thanks go out to the team at State Farm…keep up the great work
Kevin."
We responded:
"Thanks Kevin!"
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Julie Quinlan

July 13, 2026

5  out of  5
rating by Julie Quinlan
"⭐⭐⭐⭐⭐

I highly recommend Scott Neil and his team at State Farm! Every experience I’ve had with their office has been positive, and they consistently provide outstanding customer service. A special thank you to Laura, who is always friendly, knowledgeable, and incredibly helpful. She takes the time to answer all of my questions, explains everything clearly, and makes the insurance process easy and stress-free. It’s refreshing to work with a team that genuinely cares about their customers and goes above and beyond to help. If you’re looking for an insurance agency that is professional, responsive, and truly puts its clients first, Scott Neil’s office is an excellent choice!"
We responded:
"Thank you for the 5 star review Julie!"
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Dan Zagata

July 13, 2026

5  out of  5
rating by Dan Zagata
"Anna was very helpful. She helped me with my policy very much"
We responded:
"Thank you for sharing this Dan! Glad she took great care of you "
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Fadi Issa

July 13, 2026

5  out of  5
rating by Fadi Issa
"Thank you Elizabeth for your great service"
We responded:
"Thank you for your positive feedback, Fadi! We're delighted to hear that you've had a great experience with Sandra and that things are going well. We value your trust in our services. "
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Halo Coleman

July 11, 2026

5  out of  5
rating by Halo Coleman
"Jo Ann was extremely helpful and patient with me helping me understand the process with my new policy. Definitely goes above and beyond for the customers"
We responded:
"Thank you for the great review and kind words. I’m glad to hear JoAnn took great care of you"
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Jerry Townsend

July 8, 2026

5  out of  5
rating by Jerry Townsend
"I called my State Farm agent to ask for a copy of my insurance cards. I spoke with Jason to request the copies, Jason was exceptionally helpful. He immediately text me copies of the cards, which I received in a matter of seconds. He also said that he would mail me copies as well. He definitely impacted my day to say the least, relieving the anxiety and stress for me. Thanks ever so much Jason, he’s definitely an asset for State Farm and my agent Scott Neil."
We responded:
"I’m so glad to hear this Jerry!! Thanks for being such a wonderful client all these years. Hope you’re well. Take care, Scott "
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Money Taylor

July 6, 2026

5  out of  5
rating by Money Taylor
"I have been with Scott’s State Farm for years, their customer service team is great 😊. Awesome team that is always willing to help and assist with any of your needs."
We responded:
"Hey Money,

Thanks a bunch for your kind words! 😊 I'm so glad you're happy with our customer service team. We're always here for you!

- Scott Neil - State Farm Insurance Agent, Orland Park, IL "
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Krystal Soukup

July 2, 2026

5  out of  5
rating by Krystal Soukup
"Laura was AMAZING! She went through all the insurance I have with them to make sure I was getting the most discounts! She also caught that i did not have some coverage i could have had in case of a sewer flood or pipe bursting! She saved me THOUSANDS with that detail! I have never dealt with anyone bad with this company. They are all super awesome and helpful! 10/10 would recommend."
We responded:
"I’m glad my team took great care of you Krystal! Please let us know if you need anything else!"
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Kathy Prewitt

July 2, 2026

5  out of  5
rating by Kathy Prewitt
"My customer service was just great. So personal with my needs."
We responded:
"Thank you for the great review Kathy!! "
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Masta Man

July 2, 2026

5  out of  5
rating by Masta Man
"Special thanks to Anna Mehring on her patience, understanding, and commitment to supporting my family on an auto+condo insurance bundle that’s savings us over $100/month with nearly 4x the coverage - over a formidable issuer, nonetheless!!! Truly looking forward to joining the State Farm Family!"
We responded:
"I’m glad we were able to help! Welcome aboard!"
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Tyler Quick

July 1, 2026

5  out of  5
rating by Tyler Quick
"Jason was very receptive and personable when I called. I had asked for a copy of our Homeowners policy which he had over my way in a timely manner. Appreciate the assistance and conversation."
We responded:
"Thank you Tyler. I’m glad Jason took great care of you "
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Debra

June 30, 2026

5  out of  5
rating by Debra
"He was very polite and ready to help"
We responded:
"Thanks Debra!"
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Teresa Torres

June 28, 2026

5  out of  5
rating by Teresa Torres
"Excelente compañia de aseguranza para casa y autos y otros servicios
Muy complacida con el servicio de mi agente Elizabeth de Ávila ella es 10 de 10 100%recomendada servicio en español si lo desea o lo necesita ella siempre va a encontrar los mejores precios según sus necesidades Gracias!!"
We responded:
"Thank you Teresa!"
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Jillian Jennings

June 26, 2026

5  out of  5
rating by Jillian Jennings
"Very professional, caring and supportive. Always willing to review coverage and services offered but respectful and never to pushy."
We responded:
"Thank you for your kind words, Jillian! We're delighted to hear that you found our team professional and supportive. Your feedback means a lot to us!"
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Arnett Morris

June 25, 2026

5  out of  5
rating by Arnett Morris
"State Farm’s Insurance Agent, Joan, was very professional, helped me resolve my issue and was very nice to speak on the phone today."
We responded:
"Thanks Arnett!!"
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Santiago De Avila

June 25, 2026

5  out of  5
rating by Santiago De Avila
"Thank you for explaining my car coverage
Agent Elizabeth De Avila"
We responded:
"Thank you Santiago "