Reviews

"Jason was extremely helpful"

"I worked with Anna and she was the best! Very nice and took her time with me to help me understand my policy and work through my options. I asked her to give me time to make my decision and she was not pushy at all. I really appreciated having her help me out."

"Joanne is great"

"Anna was very helpful. She is very professional and polite. Wish other companies were like this."

"Very friendly on the phone tried everything that your company could do to get better rates. The only reason why I did not switch was I was only going to save about seven or $11 difference and I have everything already set up for auto pay through the other company but doesn’t mean here in two or three weeks. I might give him a call back and see what we can do again would be nice to just have one insurance company to deal with other than multiple insurance companies to deal with on house and auto if it wasn’t for the multicar discount from the other company saving so much I would’ve switched the traverse over to State Farm five star review"

"I love how Jo Ann will call be so patient with me, she will sit and explain everything I need to know and make sure I understand. I appreciate your patience. You are wonderful. Jennifer"

"My customer service was just great. So personal with my needs."

"Joanne went out of her way to ensure she got a hold of me because of payment issue with old debit card. She ensured I accepted the payment link while she kept me on the line. Which decreases future issues. Also cleaned up old payment methods going above and beyond"

"I wish to thank Jason at State Farm for taking the time and his expertise, kindness and patience in setting up my Safe and Save App and beacon for my car. It's very much appreciated. I've been a State Farm customer for decades. This is one of the reasons why. Thanks again Jason and State Farm. Peace."

"Added a vehicle to my policy. Took 3 minuts. Great service..Laura was great!
John foster"

"I call Jason for the first time to get some matters cleared up it was taken care of by the end of my call very promptly he was very knowledgeable understood exactly what I wanted to do very professional looking forward to working with him again on my policies !!"

"I recently joined Scott Neil’s State Farm office, and was welcomed like family. I called their office to take care of some business, and Jason’s customer service was wonderful. I highly recommend Scott Neil and his team!!"

"I always talk to JoAnn and she is very helpful in answering all questions and with all my needs"

"Jo Ann was very helpful and a pleasure to speak with."

"Sharon was very helpful and resourceful.she helped me set a date for automatic payment.
Also scheduled an auto quote."

"Joann was professional brought clarity to my answers and took the time to update my payment options all while keeping me in th loop of what’s going on."

"Jason went above and beyond to get me the lowest rate possible. He took the time to answer all my questions and to ensure I fully understood the policy. Highly recommend."

"I am incredibly grateful for Elizabeth and the entire State Farm office. When I had to have my vehicle towed, I had several questions and was dealing with a couple of situations that felt endless. I called today to vent and Elizabeth listened, reassured me, and helped me tremendously!

Sometimes, you simply want to feel heard, understood, and supported—and Elizabeth made sure I did. Her kindness, patience, and assistance meant more than she probably realizes.

Thank you, Elizabeth, and thank you to this entire office for continuing to take such wonderful care of me and always making me feel valued. I truly appreciate you all!"

"Great"

"Jason was extremely helpful and efficient. He stepped up and stepped into a difficult position without hesitation. In fact, the entire office has come together beautifully. It's great to see!"

"Laura was extremely helpful! I’m very happy with my policy!"

"Laura saved us a lot of money on our car Insurance and it was very fast to get the process going!"

"Jason was helpful and answered all of my questions."

"Newly assigned agent . I am an existing customer. Had question regarding a storm damage claim . Extremely helpful & quick to respond ."

"Jason was very helpful, thorough and pleasant today .. great job👍"