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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carol Seiner

April 22, 2025

5  out of  5
rating by Carol Seiner
"Very helpful. Very courteous."
We responded:
"Thanks Carol!"
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bridget roland

April 17, 2025

5  out of  5
rating by bridget roland
"I was so confused as to what to do, I called several times with questions, Sandra was so patient with me and answered all of my questions. She was so polite and understanding. She calmed my nerves and helped me to make decisions that I'm confident with. Thanks so much!"
We responded:
"Bridget, thank you so much for the wonderful review. I am so happy to hear that Sandra took exceptional care of you!"
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Lisa Bew

April 17, 2025

5  out of  5
rating by Lisa Bew
"I called in because my premium went up. I spoke with Julie and she was very helpful. She called the corporate office and got the answer I needed. She was polite and had patience with me."
We responded:
"Thank you for your wonderful review, Lisa! We're glad that Teneshia was able to assist you effectively and provide the support you needed. We always aim to deliver the best customer service. Thank you for choosing us!"
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Edwin Toledo

April 17, 2025

5  out of  5
rating by Edwin Toledo
"Taylor helped me sign up super easy !"
We responded:
"Thank you for the review Edwin!"
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Laura Neuberg

April 16, 2025

5  out of  5
rating by Laura Neuberg
"Very kind and professional staff. Jillian is amazingly helpful with any and all questions I had. Thank you"
We responded:
"Laura, thank you for your kind words! We're happy to know you found our staff professional and kind. Your feedback means a lot to us. If you need any further assistance, feel free to reach out anytime. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Matthew Kloiber

April 16, 2025

5  out of  5
rating by Matthew Kloiber
"I’ve had them for years. Always friendly and helpful!"
We responded:
"Thanks Matt! I appreciate your business!!!"
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Sherman Hollivay

April 16, 2025

5  out of  5
rating by Sherman Hollivay
"Spoke with Sandra . Very professional & Helpful in insuring that me and my family are receiving the best options for our home and auto policies !! AWSOME Customer Service"
We responded:
"Sherman, I’m glad Sandra took great care of you! We appreciate your review!"
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Isobell Izzie

April 15, 2025

5  out of  5
rating by Isobell Izzie
"I had an amazing experience working with my friend Jillian, who went above and beyond in helping me compare insurance options. She did a phenomenal job providing detailed and easy-to-understand quotes for State Farm and other companies, making it incredibly simple to weigh my options. Jillian’s thoroughness, professionalism, and patience were fantastic—she made sure I had all the information I needed to make an informed decision. Her ability to break down comparable rates and coverages was especially helpful. I truly appreciated her honesty, insight, and the genuine care she put into making sure I found the best fit. Highly recommend working with her if you’re looking for clarity and support in navigating insurance!"
We responded:
"I’m glad Jillian took great care of you! Please let us know if there is anything else that you need."
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Myka Arrington

April 15, 2025

5  out of  5
rating by Myka Arrington
"Taylor was great!!! Almost cut my home/auto insurance in half😁. Thank you again."
We responded:
"Glad to hear Taylor took great care of you! Thanks for the review 😊"
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Barbara Czerwinski

April 15, 2025

5  out of  5
rating by Barbara Czerwinski
"Sandra was very timely- found resolution immediately with a great CS tone!"
We responded:
"Barbara, I'm pleased to hear that Taylor's attention to detail and patience left you satisfied! Ensuring accuracy and providing exceptional service are top priorities at our office. Thank you for recognizing Taylor's dedication. We're here for all your insurance needs! - Scott Neil, State Farm Insurance Agent, Orland Park, IL"
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Juliana Blade

April 15, 2025

5  out of  5
rating by Juliana Blade
"Jillian was very helpful and answered all of my questions."
We responded:
"Hi Juliana! Thank you For your review. I’m glad Jillian took great care of you 😊"
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Cory Certa

April 15, 2025

5  out of  5
rating by Cory Certa
"I've been with multiple insurance providers and I was impressed with their level of knowledge and expertise"
We responded:
"Thanks Cory! I’m glad you have been happy with my agency. Thank you for the review!"
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Tony Carr

April 14, 2025

5  out of  5
rating by Tony Carr
"Thanks Jillian for all you do."
We responded:
"Thanks Tony. Glad Jillian took good care of you."
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Rose Kallenbach

April 14, 2025

5  out of  5
rating by Rose Kallenbach
"Jillian was excellent helping me understand my policy issue. Also helped find out about renters insurace"
We responded:
"Rose, I’m glad Jillian provided you excellent service. Thanks for your review!"
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Kevin Kallenbach

April 14, 2025

5  out of  5
rating by Kevin Kallenbach
"What a great company and the people who work there are awesome, especially Jillian!"
We responded:
"Kevin, thank you for the fantastic review! I'm happy to hear you had such a positive experience with our team. Jillian is indeed a valuable member, and we're grateful for her dedication. If you need any further assistance, feel free to reach out anytime. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Deborah Deal

April 14, 2025

5  out of  5
rating by Deborah Deal
"Sandra was professional, knowledgable and prompt. A true asset to State Farm."
We responded:
"Thank you for the kind review Deborah!!"
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Gail Folsom

April 13, 2025

5  out of  5
rating by Gail Folsom
"We got a great deal from State Farm insurance. The lady we talked to was super helpful and very nice ."
We responded:
"Hi Gail! Thank you so much for sharing your experience with my agency. I’m glad we were able to save you some money! - Scott "
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Sonia Lucio

April 12, 2025

5  out of  5
rating by Sonia Lucio
"Sandra was so helpful and patient as she helped me make an informed decision. I spoke with several agents from other companies and she was truly the most helpful with my best interest in mind. Im glad i made the call!"
We responded:
"Hi Sonia, thank you for the kind words and for sharing your experience. I’m glad Sandra was able to take good care of you. 😊"
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Donna Imbrogno

April 11, 2025

5  out of  5
rating by Donna Imbrogno
"Taylor was very thoughtful and helpful. She always called back when he said she would and sent me everything that I asked for. Very pleasant always and helpful."
We responded:
"Thank you for your kind words, Donna. We are thrilled to hear you had a positive experience with Sandra! I’m so happy that she made your experience worthwhile. We appreciate your support!"
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Sarah Anderson

April 11, 2025

5  out of  5
rating by Sarah Anderson
"Switching my insurance to State Farm saved me a lot of money and the Scott Neil insurance agency made it so easy to set up my policy’s."
We responded:
"Thank you for the kind words Sarah. Welcome to the SF family 😊"
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Chris Shaon

April 11, 2025

5  out of  5
rating by Chris Shaon
"Great job!"
We responded:
"Thank you for the review, Chris! We're glad to hear you found our work great. We strive to provide the best service to our customers."
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Scott Allen

April 10, 2025

5  out of  5
rating by Scott Allen
"State Farm agent, Scott Neil and his office staff have been very diligent in servicing the many policies I have with them. Their rates have been equal too, or much better than comparable policies from other insurance companies."
We responded:
"Thank you for your wonderful feedback, Scott! We're glad to hear our team has been diligent in servicing your policies and that you're satisfied with our rates. Your support means a lot to us!"
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Jasmine Roby

April 10, 2025

5  out of  5
rating by Jasmine Roby
"I requested a quote for my home insurance one night, and the quote came back next morning with full details. When I requested additional analysis, they were able to provide support immediately. I am very pleased with their quickness and professionalism."
We responded:
"I’m glad everything worked out Jasmine! Thank you for your review and welcome aboard."
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julio garcia

April 10, 2025

5  out of  5
rating by julio garcia
"Great service and quick turn around on quotes and the process overall ask for Taylor"
We responded:
"Thank you for the kind review! I’m glad Taylor took great care of you."
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Olympia Abudayyeh

April 10, 2025

5  out of  5
rating by Olympia Abudayyeh
"Friendly people very helpful and customer service was polite."
We responded:
"Thanks Olympia! I appreciate you sharing your experience with my agency."