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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arkesia Bonds

Arkesia Bonds

March 13, 2026

5  out of  5
rating by Arkesia Bonds
"Chris and Jo Anna was great consultants they made sure I was satisfied with what I wanted and they also have great prices as well I’ll recommend them to anyone"
We responded:
"Hi Arkesia! I’m glad to hear they took great care of you. Please let us know if you need anything else!"
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Jason

March 7, 2026

5  out of  5
rating by Jason
"Worked with Anna . She was very nice and very quiet to reply. Will be a return customer:)"
We responded:
"Thanks Jason! I’m glad it work out! Welcome aboard."
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Sherry Humphrey

March 4, 2026

5  out of  5
rating by Sherry Humphrey
"Been with them for years great people"
We responded:
"Thank you Sherry for sharing your experience! "
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CeCe Cummings

March 3, 2026

5  out of  5
rating by CeCe Cummings
"Jo Ann was so patient with me. She knew what I wanted & sent me all the where & what fors to make sure I understood what was covered & benefits for my policy. On scale of 1 - 10, give her the 10 Cecelia Cummings"
We responded:
"Thank you for the wonderful review CeCe! I’m glad Jo Ann was able to take such great care of you. Please let us know if you need anything else."
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Andrea Guynes

March 2, 2026

5  out of  5
rating by Andrea Guynes
"Good evening thank you so much Ms. Jo Ann you were very patient with me and you answered all my questions whereas I understood what I was getting. Thank you so much very pleasant attitude, friendly, respectful. Thank you so much"
We responded:
"Thanks Andrea! We appreciate your kind words!"
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Karen Rednour

March 2, 2026

5  out of  5
rating by Karen Rednour
"Meagan called regarding my auto insurance renewal and was very helpful in adjusting my coverage."
We responded:
"Thank you for the review Karen! I’m glad Meagan took good care of you."
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Lauren Litoborski

February 24, 2026

5  out of  5
rating by Lauren Litoborski
"Great customer service by Jo Ann!"
We responded:
"Thank you for your kind words, Lauren! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our priority!"
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Renee Mazander

February 24, 2026

5  out of  5
rating by Renee Mazander
"Very good coverage for the cost and they're making the process of switching Very easy."
We responded:
"Thank you for your positive feedback, Renee! We're glad to hear that you're satisfied with our coverage and the switching process. We strive to make things as easy as possible for our clients. Your support is greatly appreciated! "
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asma hammad

February 23, 2026

5  out of  5
rating by asma hammad
"We just got our insurance active and it’s amazing how cheap it is and all the greetings for Megan who helped with my quote"
We responded:
"Thanks for the great review Asma!!!"
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Patricia Gayden

February 20, 2026

5  out of  5
rating by Patricia Gayden
"I wanted to express my gratitude to Chris for being helpful and kind during our conversation for quotes and life insurance. Best wishes Chris."
We responded:
"Thank you for the kind review Patricia! I’m glad Chris was helpful."
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Deborah Deal

February 20, 2026

5  out of  5
rating by Deborah Deal
"Chris is an extremely excellent agent. He was thorough and easy to talk to. He provided me with info requested and also offered other options. It was a true blessing to interact with him. State Farm has a true Star!!!"
We responded:
"Thank you so much for the wonderful review! We’re grateful you took the time to share your experience with Chris. He’ll appreciate hearing that he was thorough, easy to talk to, and proactive in offering options beyond what you initially requested. "
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Suhaib Jarrar

February 19, 2026

5  out of  5
rating by Suhaib Jarrar
"Perfect agent smooth service easy to deal with and very kind agents specially Meagan she helped me a lot"
We responded:
"Thank you for the great review Suhaib! "
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Juli Thornton

February 17, 2026

5  out of  5
rating by Juli Thornton
"Joe Sekulich was patient, knowlegable and understanding. He made the switch to State Farm easy and stressless!! Go Joe!!"
We responded:
"Thanks for the kind words Juli! I’m glad Joe took great care of you."
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Georgia D

February 17, 2026

5  out of  5
rating by Georgia D
"Great job at response time to my questions"
We responded:
"Thanks for the kind words, Georgia! I’m glad my staff took great care of you. 😊"
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greg greiman

February 16, 2026

5  out of  5
rating by greg greiman
"Jo-Ann is fantastic. Follow through is so important and she definitely has that ability. I made a mistake and she fixed it for me without my wife knowing. Saved my butt! If you are in need of a great insurance agent please call her. Simply the best!"
We responded:
"Thanks Greg! I appreciate the kind words about Taylor."
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Joy Drew

February 16, 2026

5  out of  5
rating by Joy Drew
"I received great service. The policy was explained very well."
We responded:
"Im glad to hear this Joy! Thank you for leaving us a great review!"
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vanessa robinson

February 13, 2026

5  out of  5
rating by vanessa robinson
"Chris was very good in what he do he took time out to make sure I understood every thing about the insurance policy job well done"
We responded:
"Thank you so much Vanessa! We're glad to hear Chris took the time to make sure you understood your insurance policy. Feel free to reach out anytime you need help or have any questions. "
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Lance Moline

February 12, 2026

5  out of  5
rating by Lance Moline
"Everybody’s been very helpful. I’ve been with Scottneil‘s office for 30 years and more. Joanne has been very helpful."
We responded:
"Thank you so much for your loyalty over the past 30+ years! We appreciate you being part of the Scott Neil family. We’re glad Joanne has been so helpful, and we’re always here whenever you need anything."
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Michelle Collopy

February 12, 2026

5  out of  5
rating by Michelle Collopy
"Scott Neil was great to deal with when I was shopping for quotes! He was professional, fast & delivered good rates."
We responded:
"Thank you Michelle!!"
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Bob Cesaretti

February 10, 2026

5  out of  5
rating by Bob Cesaretti
"I use State Farm in Arizona, move one of my cars over to Illinois just a matter of a phone call they took care of my problem. Had a good cost. Highly recommended."
We responded:
"Bob, I’m glad this worked out! Welcome to our Illinois State Farm family 😊"
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kim wilczak

February 9, 2026

5  out of  5
rating by kim wilczak
"I ‘ve been dealing with Scott Neil Statefarm. For multiple years and they are great Thanls for all your hard work"
We responded:
"We truly appreciate your trust and loyalty over the years. Our team works hard to be there when you need us, and it means a lot to hear that it’s made a difference. If you ever need anything—questions, updates, or help with your coverage—we’re always here for you! "
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Rachel Duck

February 8, 2026

5  out of  5
rating by Rachel Duck
"Scott my man. Thank you and your team for taking care of my family Jo Ann has been so great to us helping with some nasty claims and payment help. I was very close to dropping everything from state farm home life car out of frustration on the web of AI in dealing with my total loss. If it were not for the help of people like Jo Ann I would have and that's after decades of working with you. What kept me was our relationship and your team but not by much and it wouldn't have been you or your office fault. If you have ears that listen higher up I would urgently let them know. And for you and your team I would highly recommend preparing them to step in when AI loops are adding bad stress in an already bad situation. Keep up the good work and keep your people sharp where call centers have soft spots"
We responded:
"Rachel, thank you so much for taking the time to share this — it truly means a lot. We’re really glad Jo Ann was able to step in and help you navigate a difficult total loss claim, especially with how frustrating the automated/AI loops can be. No one should feel stuck or unheard during a stressful situation, and we’re grateful you reached out so we could support you. We also genuinely appreciate your loyalty over the decades and the honest feedback. We hear you loud and clear, and we’ll absolutely continue doing everything we can to advocate for our clients, communicate clearly, and step in quickly when the process gets overwhelming. Thank you again for your trust and recommendation — please don’t hesitate to reach out anytime you need us."
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Douglas Wren

February 5, 2026

5  out of  5
rating by Douglas Wren
"Jo Ann was incredibly helpful and thorough throughout the entire process. She made sure my insurance was corrected properly and took the time to clearly explain my policy details. Professional, knowledgeable, and truly supportive — I really appreciate the excellent service!"
We responded:
"Thank you for such kind words Doug. I’m glad to hear that Jo Ann took great care of you. Please let me know if you need anything else."
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Kathy DeCianni

February 4, 2026

5  out of  5
rating by Kathy DeCianni
"Meagan assisted me with questions about my homeowners insurance and car insurance. She was a great help, answering all of my questions. Everyone in the office was very friendly. I would highly recommend using Scott Neil’s office if you are going to do business with State Farm….Thanks again Meagan…..Bob DeCianni"
We responded:
"Thanks Kathy!! I’m glad Meagan took such great care of you. We appreciate you sharing g your experience "
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Kara Fanelli

February 3, 2026

5  out of  5
rating by Kara Fanelli
"We have used Scott Neil for our insurance for almost 17 years. We have home, life and auto. The office always provides great customer service! Jo Ann is wonderful! I definitely recommend them for any insurance needs!"
We responded:
"Thank you so much for your loyalty over the past 17 years — we appreciate you trusting us with your home, life, and auto insurance! You guys have always been such great clients!!! We’re glad our office has consistently delivered great customer service, and we’ll be sure to pass your kind words along to Jo Ann. Thanks again for the recommendation — we’re always here whenever you need us! "